Trade Marks Refused Search Scheduled Maintenance

23 May 2012

We are currently experiencing technical difficultiest which are preventing us from offering our full range of online services

Please note that our FAX filing services are still available.

We are working to resolve the situation.

Apologies for any inconvenience caused.

Availability

The full service will usually be available during the UK times:

  • Monday 00:00 to 22:00
  • Tuesday-Friday 07:30 (or earlier) to 22:00
  • Saturday 06:30 to 22:00
  • Sunday 04:00 to 21:00 and 23:00 to 23:59. The service will be unavailable for two hours over the weekend period. This is usually between 21:00 and 23:00 on Sunday.

Details of Madrid and OHIM cases are available between 03:15 to 00:15 every day.

Details of these trade marks can be found using the WIPO or OHIM web sites.

Maintenance staff are available 07:30 to 17:30 Monday to Friday. Problems outside these times may not be rectified until maintenance staff are next available.

If you notice a problem, please tell us and we will correct it as soon as possible. Our IT Helpdesk is open 07:30 - 17:30 (UK time). Telephone +44 (0)1633 813500 or contatct us using the form below.

Tell us about a problem