Reviewed 17 January 2012

Problems with viewing video clips

The video you are trying to watch is held on YouTube External Link. In order to view it you need Adobe Flash Player. We recommend you use the latest version which you can download from Adobe's site.

You may find that, if you have an old version of Flash, you have to remove it before the new version will work successfully.

For the best experience, when viewing video, you need a broadband connection.

You may want to try clearing your browsers cache (Temporary Internet Files).

Other problems

Other problems that may stop the video playing successfully are :

  • Your local or corporate firewall preventing the movie playing
  • Your machine or user security settings preventing flash from running
  • Another application trying to take control of the video stream from flash.
  • A problem with YouTube at this time.