| "Thank you for all your help during the Patent process" |
No response/additional measures necessary |
| "Thank you for making a complicated procedure simple" |
No response/additional measures necessary |
| "I
am impressed with the commercial services you have carried out for my client over the past few months.
I much prefer your searches and reports to those of commercial search companies we have used in the
past." |
No response/additional measures necessary |
| "Thank you for your time and attention to
restoring the claim to priority on my case. Your help and advice is appreciated along with your willingness
to see to see the case progress" |
No response/additional measures necessary |
| "Thank you for
taking the time to discuss how best to amend claims. The attention given was absolutely outstanding" |
No response/additional measures necessary |
| "I really appreciate your patience in dealing with my request" |
No response/additional measures necessary |
| “I am reassured to know that my application is in safe and extremely professional
hands. |
No response/additional measures necessary |
| "Thank
you for all your help and support during the final year of my studies at Plymouth university." |
No response/additional measures necessary |
| "Continued
excellent support for inventors!" |
No response/additional measures necessary |
| "Very
polite and helpful. Being a government establishment, I was impressed with the professionalism" |
No response/additional measures necessary |
| "All
the advisors I have dealt with over the years have been polite,
helpful and efficient with good knowledge" |
No response/additional measures necessary |
| "Very good advice and not
condescending!" |
No response/additional measures necessary |
| "The service I received was excellent" |
No response/additional measures necessary |
| "It’s
great to contact an organization that is very helpful, efficient etc. With knowledgeable individuals.
It’s a rare thing now a days" |
No response/additional measures necessary |
| "Got to speak to a real person
within minutes" |
No response/additional measures necessary |
| "I have very little knowledge regarding obtaining a Patent. The two individuals have had the patience of a saint and have helped tremendously" |
No response/additional measures necessary |
| "Well trained and very helpful. This is the first time trying to register a Patent,
so I had various questions to ask. The advisor had time to explain various answers, which helped me" |
No response/additional measures necessary |
| "Very
informative. All my questions answered" |
No response/additional measures necessary |
| "Friendly
and left me feeling confident of the accuracy of information given" |
No response/additional measures necessary |
| "It
was a very positive impression. I thought if I had called again it would be just as good" |
No response/additional measures necessary |
| "Very high quality of service provided" |
No response/additional measures necessary |
| "Very well spoken and with knowledge of what I requested" |
No response/additional measures necessary |
| "I spoke to two advisors. The first helped on how to fill in the questionnaire, the second defined a classification
issue. Very clear, therefore very helpful" |
No response/additional measures necessary |
| "Fantastic
service every time I call. You make the complex world of IP smooth and easy" |
No response/additional measures necessary |
| "I am disappointed
that the Trade Mark search service is ending. Thank you to the section for
all their help" |
No response/additional measures necessary |
| "Excellent level of politeness, helpfulness, efficiency and knowledge" |
No response/additional measures necessary |
| "I
was pleased with the help and the posting. I received my information
pack as quickly as was promised" |
No response / additional measures necessary |
| "It’s the first time I’ve tried doing this and the help
was very good" |
No response/additional measures necessary |
| "Very conscientious and clearly anxious to be as
mush help as possible" |
No response/additional measures necessary |
